Please make sure your address is complete and that any apartment or house number or letter is not missing. If your order has shipped additional fees may apply for updates or corrections with the carrier. PUMP! is not responsible for an incorrect address once it has left its facilities.
No P.O. Boxes Allowed. Carriers no longer deliver to P.O. Boxes.
If VAT or duties aren’t applied at checkout, payment may be requested by local authorities upon arrival.
If you are purchasing from Europe, United Kingdom and Chile and DHL contacts you to complete a duty payment, please DO NOT complete any payment and CONTACT US immediately at service@wearpump.com, we will do the necessary arrangements, so you don’t have to pay any additional fees.
You may have to pay an additional shipping cost if your address is considered a remote area by the carrier, we will contact you if this happens.
Enter the 16-character gift-card code in the Gift Card field at checkout—not in the discount-code field. Any unused balance stays on the same code.
Availability
Valid only on wearpump.com, in USD. The balance equals the amount paid.
Promotions
A gift card is a payment method. Sale prices still apply, and each promotion follows its own terms.
Returns
If a return is approved under PUMP!’s return policy, the amount paid with a gift card is credited back to that gift card. A delivered gift card is not refundable.
At checkout, open the dedicated Gift Card section and enter your 16-character code in the XXXX-XXXX-XXXX-XXXX format. Do not enter it in the Discount Code field.
A gift card is a payment method, not a discount code. Sale prices still apply. A promotion follows that offer’s own terms, and you can use a discount code and a gift card on the same order.
Pay the difference with another payment method at checkout. Unused balance stays on the same code. The amount left is in the gift-card email, and service@wearpump.com can confirm it.
Products, shipping and tax on wearpump.com. It cannot be used to buy another gift card, and it is not redeemable for cash except where the law requires a small remaining balance to be paid out.
If a return is approved under PUMP!’s return policy, the amount paid with a gift card is credited back to that gift card. Anything paid another way is refunded to that payment method.
Email service@wearpump.com with the order details. PUMP! can reissue the code when the purchase can be verified. Anyone who has the code can redeem it, so keep it private.