• Please ensure your address is complete, including apartment or house number
  • If your order shipped, additional fees may apply for updates or corrections with the carrier
  • PUMP! is not responsible for an incorrect address
  • No P.O. Boxes allowed, carriers no longer deliver to them
  • If VAT or duties aren’t applied at checkout, local authorities may request payment upon arrival
  • Additional shipping costs may apply if your area is classified as remote. We will contact you if this occurs
For customers in the E.U., the UK, and Chile: If DHL contacts you for duty payment, DO NOT make any payment and contact us immediately at service@wearpump.com. We will get in touch with them to avoid additional fees.
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Underwear

About Us

Founded in Montreal in 2010 by Jason Duval, PUMP! was established as a men’s designer brand with the purpose of providing underwear that blends a sporty  aesthetic, support, and comfort.

Understanding our community’s diverse lifestyle makes it possible to envision underwear and  swimwear as a seamless extension of it. To be able to accomplish this synchronicity, design and product  development become key. This translates into using fresh ideas with a unique brand identity plus a careful selection of textures, colors, and  details. The result is a thought-through garment that reflects the distinctive tastes and personalities of our consumers.

With quality on top of mind, we  meticulously select materials such as  fabrics and elastics that are soft and  durable, ensuring our garments remain comfortable and in good condition over time. Just as important as the materials is the manufacturing process. Each piece is crafted with precision and care,  following the highest standards at the production facilities in Medellín, Colombia, where most of the seamstresses are single mothers that we make sure receive above-standard compensation.

After nearly 15 years of existence, getting a grasp of our community has inspired us to expand the  universe of PUMP! to more than underwear. We have added lines of swimwear and outerwear, pieces that increase the moments we share with our valued consumers.

We know sustainability is important! In recent years, we have started to move forward to a more responsible manufacturing process. This is reflected in our choice of eco-friendly materials, like fabrics made from recycled PET bottles, ethical production practices, like waterless  printing processes.

We have come a long way and we certainly do not want to stop here. We expect to increase our responsibility towards the environment by minimizing our ecological footprint. We are innovating our designs and materials which allow us to continue creating products that fulfill the needs of our consumers. Above all, we desire to carry on making pieces that inspire our consumers and remain with them in their most intimate moments.

From supply production to collection design!

Take a look at the meticulous process of making PUMP!’s products.

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In accordance with Brazilian regulations, a CPF or ID is required for all imports into Brazil.

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As per new Mexican regulations, a Tax ID or personal ID (CURP) is mandatory for all imports into Mexico.

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Due to Customs policies, all shipments to Germany require a valid German ID. Please provide your 11-digit Tax Identification Number (TIN) to create the shipping label and process your order.
 
The TIN can be found in:
  • A letter from the Federal Central Tax Office
  • Your income tax assessment
  • Your wage tax statement
Do not confuse it with the 9-digit Tax Number (Steuernummer).
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