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Please make sure your address is complete and that any apartment or house number or letter is not missing. If your order has shipped additional fees may apply for updates or corrections with the carrier. PUMP! is not responsible for an incorrect address once it has left its facilities.

No P.O. Boxes Allowed. Carriers no longer deliver to P.O. Boxes.

If VAT or duties aren’t applied at checkout, payment may be requested by local authorities upon arrival.

If you are purchasing from Europe, United Kingdom and Chile and DHL contacts you to complete a duty payment, please DO NOT complete any payment and CONTACT US immediately at service@wearpump.com, we will do the necessary arrangements, so you don’t have to pay any additional fees.

You may have to pay an additional shipping cost if your address is considered a remote area by the carrier, we will contact you if this happens.

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